DREAM BUILDER ACADEMY - ALUMNI AGREEMENT
Please read this information carefully. The purpose of this Agreement is to set forth the details about working together so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable.
By requesting that I provide group coaching services (Services) to you, you agree that the following terms and conditions (Terms) shall apply to any contract formed between us (Contract) in relation to the Services and that such terms shall take precedence over any other terms (including your own standard terms, any course of dealing or any industry practice).
Please read the points below and get in touch with any questions you have. Once we’re on the same page, please indicate you're happy with the agreement by electronically signing below.
1. Dream Builder Academy Alumni Description
The Contract will commence on the date that we confirm we are happy to provide the Services to you and will continue unless and until the Services have been provided in full or as terminated as set out in these Terms. The additional alumni support provided to you will run from 1st November 2017 - 31st December 2017. The additional services include:
- Fortnightly, group Q&A coaching sessions
- Access to the private Facebook 'accountability' community
2. Investment & Payment
Investment: You agree that you are financially willing and able to invest in this Program by choice, and that by so doing, you are not incurring any economic hardship in any way. You understand and agree that by enrolling in this Program, you are committing to make the following payments and pay the total investment amount. The Program investment includes taxes.
You, the client, agree to pay 2 x payments of $97.00 (USD) which is due upon enrolment in the Program. Payments will be deducted on a monthly basis which you authorise. Missed or skipped payments will be automatically processed again after 3 days.
3. Group Coaching Sessions
- This includes fortnightly Group Q&A Coaching Sessions until the end of December 2017.
- Each group coaching session is approx 60 minutes in length and takes place via teleconferencing or Skype.
- You will receive login information for your Group Coaching Sessions. It will be your responsibility to log onto the Session at the start time for each Group Coaching Session. The Sessions will take place at the dates and times as agreed between us and evidenced by our email communications, although I reserve the right to change the date, time and venue for any reason including for circumstances that are outside of my control. I will where possible provide you with at least 48 hours notice of any change to date, time or venue. Missed sessions cannot be substituted without prior agreement.
4. Coaching Relationship
Throughout the program, we will engage in direct and personal conversations. You can count on me to be honest and straightforward in asking questions and making requests. The services to be provided are group coaching or tele-coaching. Coaching, which is not advice, therapy or counselling, may address specific personal projects, business successes, or general conditions in your life or profession. It is an independent relationship. Since professional coaching does not constitute medical consultation or treatment, health insurance does not apply.
5. Responsibilities & Expectations
Our coaching relationship is a partnership. As the Coach, my sole focus is to empower you to attain the results you desire. In exchange, you agree to do your part by following through on the commitments you make. You understand that you are responsible for making your own decisions and creating your own results. While I may give you specific tools and suggestions, you agree that it is ultimately your own and sole responsibility to make your own decisions and determine the best course of action for your life or business, and you are fully responsible for the results you achieve.
We each agree to the following responsibilities and expectations:
Client’s Responsibilities & Expectations :
- Give your best efforts and understand that there may be highs and lows or feelings of resistance and blocks that may arise during the Program.
- Share my challenges and ask for guidance and support in the Private Facebook Group but without complaining as you understand that there is a “100% no complaining for the sake of it” policy that all participants and I are to follow.
- Follow up on agreed-upon action steps in-between Sessions.
- Turn off all distractions during Coaching Sessions.
- Agree not to be promotional or sell your own programs and services in the group.
- Let the Coach know promptly if you have any questions or concerns and not air any concerns or grievances to anyone within or outside of the Program.
- Ask any questions you may have as they arise.
Coach’s Responsibilities & Expectations :
- Be on time for each Coaching Session.
- Give you my full attention and support during each Coaching Session.
- Facilitate your action steps to help reach your goals.
- Provide you with quality information, strategies, training and guidance to achieve the results you desire.
- Answer any questions you may have as they arise.
Contacting Me: If you need to contact me, please do so via email at email@example.com. Please note that e-mails related to your Program are for quick questions, and you may receive only brief responses. If you wish to discuss something at length, I may request that we wait and discuss your question at the next Group Coaching Session or it will be addressed in the Private Facebook group or during the set 'Office Hours'.
6. Refund Policy
All program fees are non-refundable.
An important part of the coaching relationship is the coach’s role in providing challenges and encouraging the client to push herself. However, this must always be done sensitively and appropriately for the individual client. If I say or do something that upsets you or does not feel right, please let me know. I want to provide you with the service and support you need and believe that honesty and trust are critical for our relationship to grow. I want this to be an open and safe place for you to come with confidence, and I ask that you let me know if there is ever anything that you are concerned about in our work together so that I can do what is necessary for you to be satisfied and happy.
Coaching Relationship: Confidentiality is important to me. I recognise that during any of our coaching Sessions, you may disclose future plans, business affairs, personal and financial information, or other proprietary information and I agree that I will not at any time directly or indirectly, use any such information for my own benefit or share this information with any third party outside of our coaching Sessions, unless: (1) they have a legitimate reason to know such information as a member of my team or staff, (2) when required by law, or (3) you have given me prior written permission. In addition, I will not divulge that we are in a coaching relationship to anyone outside of the Program with the exception of the aforementioned, without your express consent. You, of course, are free to discuss our coaching relationship with anyone else at any time.
Group Coaching Sessions & Private Facebook Group:
You agree to provide support to other Program participants in the Group Coaching Sessions, Guest Mentor Trainings and Private Facebook Group and to at all times maintain the confidentiality of your Program peers and on the whole bring positive energy to each Session and the Group. Please note, however, that whenever you share information in group setting during the Group Coaching Sessions, or in the Private Facebook Group, that you are aware that I cannot guarantee confidentiality of the information that you voluntarily share during the Program by me, or by any other Program participant, when in a group setting.
9. Intellectual Property Rights
You agree that the Coach retains all ownership and intellectual property rights to the Program content and materials provided to you through the Program, including all copyrights and any trademarks belonging to me. The Program content and materials are being provided to you for your individual use only and with a single-user license which means that you are not allowed or authorised to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the Program or Program materials, electronically or otherwise, for business or commercial use, or in any other way that earns you money, without my prior written permission.
10. Personal Responsibility, Disclaimer & Release of Claims
Personal Responsibility & Assumption of Risk: You acknowledge that you take full responsibility for yourself and all decisions made before, during and after the Program. You accept full responsibility for your choices, actions and results before, during and after this Program, and you knowingly assume all of the risks of the Program related to your use, misuse, or non-use of the Program or any of the Program materials. You understand and agree that you are solely responsible for your results.
You recognise that I will always have your best interest at heart and that with hard work and an open mind, you can make life-changing strides in your life towards your goals. However, as with anything in life, there are no guarantees and your success is dependent on your effort outside of the coaching programme as well. You recognise that any comments about the outcome are expressions of opinions only and outcomes are based on subjective factors that cannot be controlled by the company.
Refunds will only be issued under the conditions described in Clause 6 above. All other terms and conditions apply.
Disclaimer: I have used care in preparing the information provided to you, but this Program and my Program materials are being provided as self-help tools for your own use and for informational and educational purposes only. There are many factors that influence results, so no guarantees can be made as to the results you will experience through this Program. You agree that I am not responsible for your physical, mental, emotional and spiritual health, for your financial earnings or losses, or for any other result or outcome that you may experience through this Program. Nothing related to this Program is intended to be considered medical, mental health, legal, financial, or religious advice in any way. For specific questions related to a medical or mental health situation, consult your own medical or mental health professional. For specific questions related to your financial, legal or tax situation, consult your own attorney, accountant, and/or financial advisor. For specific questions related to religion, spirituality, or faith, consult your own clergy member or spiritual healer.
Earnings Disclaimer: You understand that there is no guarantee to what income level you will reach and that this Program is not a get rich quick scheme. Your level of success is dependent on a number of factors including your skills, knowledge, ability, dedication, business savvy, network, communication, engagement, and financial situation. Because these factors vary according to each individual, I cannot and do not guarantee your level of success, income level, or ability to earn revenue.
Limitation of Liability, Indemnification, and Release of Claims: While I take care in creating this Program experience for you, you agree that I will not be held responsible in any way for the information that you request or receive through this Program, including my services, products, and Program materials and any other information you have received from or through me related to this Program. You agree that you fully and completely hold harmless, indemnify and release me from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or may have against me in the future that may arise from your participation in the Program, including all services, products, and Program Materials, to the extent permitted by applicable law.
11. Other Important Terms
Term: The Contract will commence on the date that we confirm we are happy to provide the Services to you and will continue unless and until the Services have been provided in full or as terminated as set out in these Terms
Termination: If either of us want to terminate the Agreement at any time, we both agree to notify the other at least 3 days in advance by e-mail. Even after termination by either of us, all of the terms of this Agreement, including the Intellectual Property terms, will still apply to both of us now and in the future.
Notice: All correspondence or notice required regarding the Program shall be made to me by e-mail at firstname.lastname@example.org and to you at the e-mail address you provided during your enrollment in the Program. Should your e-mail address, billing information, or contact information change at any time throughout the Program, it is your responsibility to provide your updated information to me within 3 days of any change.
Entire Agreement, Assignment, Survivability and Waiver: This Agreement contains our entire agreement. This Agreement may be modified or amended at any time as long as the amendment is in writing and signed by both of us. You may not assign your rights or obligations under this Agreement to anyone else, and the obligations under this Agreement shall survive indefinitely unless otherwise stated in this Agreement. If I choose to waive or not enforce one or more terms of this Agreement, it does not in any way limit my right to later enforce every part of this Agreement.
Dispute Resolution: Should we ever have any differences, it is hoped that we could work them out amiably through e-mail correspondence. However, if we are unable to seek resolution in 14 days, we agree now that that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, jointly selected by both of us in accordance with British law, unless we both agree otherwise in writing. You understand and agree now that the only remedy that can be awarded to you through arbitration is the full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you, unless otherwise provided by law. We both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgment into any court having the appropriate jurisdiction. You also agree that should arbitration take place, it will be held in London in United Kingdom where my principal place of business is located, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.
Non-Disparagement: If there is a dispute between us, you agree to not publicly or privately make any negative or critical comments about the Program, my business or me, or to communicate with any other individual, company or entity in a way that disparages the Program or harms my reputation in any way, including on social media. In arbitration or when required by law, of course, you are not prohibited from publicly sharing your thoughts and opinions.
By signing this Agreement, we both acknowledge that we have read, understand, agree to and accept all of the terms in this Agreement. Electronic signatures of this Agreement are permitted and enforceable. You agree that you have had the opportunity to ask me any questions prior to signing, and your signature indicates that you are in agreement with all of the terms of this Agreement.